Let’s talk

If you have an idea or noticed a bug in our applications, please let us know. Every message is very important to us.

Feel free to contact us for any questions and doubts.

We just need a couple of hours!
No more than 2 working days since receiving your issue ticket.

MEDIO CIVIL PARTNERSHIP

Address

Poland, Poland
ul. Floksowa 32
Poznan 60-175

Frequently Asked Questions

Find quick answers to the most common questions about our apps. Explore the FAQ section to get clear information and support whenever you need it.

If the set ringtone, notification or alarm doesn’t work or you don’t hear the sound in the applicatio, restart your phone and check it again.

If you want to remove reingtones do not uninstall the application, press the trash button or change the ringtone in your device settings. Here is a video instruction.

Please watch the video instruction: how to set sound for alarm.

Please disable battery optimization for the application in the phone settings or add the application to unmonitored applications.
Some phones turn off background applications to extend battery life.

In order for the application to work properly in the background, it must have the permission to display notifications. 

The application does not display any additional notifications.

Check the media volume level in your phone settings. If the sound is not muted, restart the phone.

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